Return Policy

At Tracey Glynn Fashions We Understand Shopping On Line Can Be Very Daunting Especially Whilst Shopping For Clothes, So We Have In Place A Friendly Return Policy. We Take Pride In The Garments We Sell And Endeavour To Maintain A High Standard In The Quality Of The Garments We Stock To Ensure Customers Are Happy With Our Products. Multiple Checks Are In Place To Ensure Products Are Sent Out In Perfect Condition. Therefore, We Reserve The Right To Refuse Any Returns If They Are Not Of A Manufacturing Fault And/Or If The Product Is Deemed To Have Been Damaged Under The Customers Care.  

If For Any Reason A Item Does Arrive Damaged, We Reserve The Right To Replace The Item.

Please Check Your Items Upon Arrival As Any Returns Must Be Returned  Within 14 Days Of Receipt. Return Details Are Included On Your Package.

Only If The Product Adheres To Our Policy, Then Faulty Items Can Be Returned To Us Provided That:

Items Are Returned Within 14 Days Of Delivery.

Items Are Unworn, Unwashed, Unperfumed, Free From Make-up, Stains, Animal Odours And Hair.

Items Must Have Tags Still Attached.

To Organize A Return On Faulty Items, Please E-Mail Through Our Contact Us Page Or DM Through Our FB Page Notifying That You Would Like To Return Faulty Goods, Specifying The Defect/Fault, Name And Address, Order Number And Images. We Will Review The Request And Contact You Regarding Approval Of The Return.

If A Item Is Returned To Us We Recommend You Use A Trackable Method To Ensure A Safe Delivery Back To Us As We Are Not Responsible For Any Loss Or Damage To Parcels.

We Do Not Refund For Change Of Mind. If You Are Unsure Of Sizing, Our Sizing Is Tested And Measured To Ensure It Conforms With Off The Rack Sizing. Feel Free To DM Us If You Have Any Questions About The Sizing Of A Garment Before Purchasing, We Are Always Here To Help.


If The Item Does Not Fit, We Happily Provide A Exchange To Another Size Or, Exchange For Something Else Or A Refund. To Be Totally Honest, Being A Small Business We Hope Customers Will Retain Their Purchase And Gladly Exchange. If The Size Needed Is Not Available We Will Offer A Store Credit. Return Postage Is At The Customers Expense.  We Are A Small Business And Every Sale Supports Not Only Us In Continuing To Trade, But The Other Small Australian Businesses You Help Us To Support.

There Are No Returns Or Exchange On Sale Items.